Credit Control Team Leader

An exciting opportunity has arisen for an experienced Credit Control Team Leader to join a successful and growing organisation, taking responsibility for leading a busy Credit Control function and ensuring the effective management of customer accounts and outstanding debt.

You’ll play a key role in motivating and developing the Credit Control team, overseeing daily workloads and ensuring collection targets and cash flow objectives are achieved. Alongside managing your own priorities, you’ll monitor ledger performance, review aged debt, support the resolution of complex customer queries and take ownership of escalated accounts. You’ll also work closely with internal departments to improve processes, strengthen customer relationships and ensure effective credit control procedures are followed.

This is a fantastic opportunity for someone who enjoys combining hands-on credit control with people management. You’ll have the chance to make a real impact on the performance of the team, drive improvements across the function and build strong relationships with stakeholders throughout the business.

Skills Required

• Previous experience in Credit Control, with demonstrable experience leading, supervising or mentoring a team.
• Strong knowledge of credit control processes, including debt collection, aged debt management, cash allocation and account reconciliations.
• Experience monitoring team performance, setting priorities and working towards collection targets and KPIs.
• Confident handling escalated queries and negotiating payment arrangements with customers.
• Excellent communication and relationship-building skills, with the confidence to engage with stakeholders at all levels.
• Strong organisational skills, with the ability to manage competing priorities in a fast-paced environment.
• A proactive approach to problem-solving, process improvement and team development.

What You Will Receive

• A fantastic leadership opportunity, giving you ownership of a key Credit Control function.
• The chance to lead and develop a team, supporting individual growth and driving collective performance.
• A varied and hands-on position, combining team leadership with involvement in more complex credit control matters.
• Exposure to senior stakeholders, allowing you to build valuable commercial relationships across the business.
• A competitive salary and benefits package, alongside the opportunity to develop your career further.

Summary

This is an excellent opportunity for an experienced Credit Controller or existing Team Leader who is ready to take the next step and make a genuine impact within a busy finance function.

If you’re a confident people leader with a strong background in credit control, a passion for developing others and the drive to deliver results, we’d love to hear from you.