Operations Manager

Are you an experienced accountant who thrives on organisation, leadership, and driving efficiency? A thriving accountancy practice in Sutton Coldfield is looking for an Operations Manager to support its rapid growth and ensure the smooth running of its expanding client base.

Why this role?

The practice has enjoyed exceptional growth and demand, to the point where they’ve had to turn clients away. With that in mind, they’re seeking a dedicated Operations Manager who can bring structure, clarity, and momentum to a busy team, helping them deliver consistently high-quality service while continuing to grow.

The Role

As Operations Manager, you’ll work hand-in-hand with the partners and take responsibility for overseeing the day-to-day running of the practice. Your focus will be on:

• Streamlining and managing workflow across the team

• Delegating effectively to ensure deadlines are met and quality is maintained

• Acting as a key point of coordination between the partners, staff, and clients

• Driving operational improvements to support continued growth and client satisfaction

• Taking ownership of projects and initiatives that will make a tangible difference to the firm’s future

About You

This role is ideal for a Senior Accountant or Supervisor from practice who wants to step into a broader, operations-focused leadership role. You’ll bring:

• Strong technical grounding in accountancy practice work

• Excellent organisational and delegation skills

• The ability to build positive relationships across all levels of the business

• A proactive, solutions-focused mindset and a willingness to roll up your sleeves when needed

What’s in it for you?

• A genuine opportunity to influence the direction and growth of a successful practice

• A varied, impactful role where your ideas and initiative will be valued

• Supportive partners who recognise the importance of investing in operational leadership

• Competitive salary and benefits package

If you’re looking for a step up from practice accounting into an operational leadership role, this is your chance to shape the way a growing firm operates and thrives.