Credit Controller

An established, property-focused organisation based in Birmingham City Centre is looking to expand its Finance team by hiring a motivated, proactive, and personable Credit Controller. This is an excellent opportunity to join a fast-paced, collaborative business that places real value on its people.

In this role, you will be responsible for managing the end-to-end credit control process, ensuring the timely collection of outstanding balances while maintaining accurate and well-managed customer accounts. You will work closely with both internal stakeholders and external customers, delivering a professional and service-driven approach at all times.

You will be driven and demonstrate a strong understanding of credit control processes within a busy finance environment. Managing a high-volume ledger, you will proactively chase outstanding debt, resolve queries efficiently, and support the business in meeting cash flow targets.

Skills required

• Previous experience in a Credit Control or Accounts Receivable role, ideally within a high-volume environment.
• Proven experience managing customer accounts, chasing debt, and resolving queries.
• Confident Excel skills and strong attention to detail when working with financial data.
• Excellent communication skills, with the ability to build relationships and manage challenging conversations professionally.
• Strong organisational skills, with the ability to prioritise workloads, work to deadlines, and consistently meet KPIs and targets.

What you will receive

• The opportunity to work within an inclusive and supportive organisation that values development and career progression.
• A role within an established and growing business based in Birmingham City Centre, making your journey to work a little bit easier.
• A competitive benefits package, including a generous holiday allowance, employee discounts, and ongoing development opportunities.
• The chance to be part of a friendly, collaborative finance team with shared values.

Summary

If you are detail-oriented, confident in managing customer accounts and collecting outstanding debt, and looking to progress your career within a Birmingham City Centre-based organisation, this is an excellent opportunity to take the next step.