Credit Control Team Leader

This established global business, is looking to strengthen its finance function by appointing an experienced, proactive, and personable Credit Control Team Leader to support a fast-paced and collaborative environment. In this role, you will take ownership of the end-to-end credit control process, leading a small team while ensuring effective management of customer accounts, driving cash collection, overseeing cash allocation, and resolving complex account queries.

You will be a confident and driven professional with a strong understanding of credit control processes and proven experience managing and developing a team. You will oversee a busy ledger, ensuring consistent cash collection performance and adherence to KPIs. Working closely with internal departments and external customers, you will manage escalated queries across a high-volume workload, ensuring timely resolution while maintaining excellent customer relationships. This is an excellent opportunity to join a well-established organisation and take the next step in your career.

Skills required

• Previous experience in a Credit Control role, managing a customer ledger, chasing overdue payments, and resolving complex account queries.
• Experience with cash allocation, account reconciliations, and reporting on team performance.
• Excellent communication and leadership skills, with the ability to build and maintain strong relationships internally and externally.
• The ability to manage competing priorities, drive team performance, and consistently meet targets and deadlines.

What you will receive

• The opportunity to work within an established organisation that actively supports employee development and progression.
• A leadership role within a stable and growing business, and taking the next step in your career.
• The chance to lead and develop a supportive and collaborative finance team.
• A competitive benefits package, including a generous holiday allowance, employee discounts, and career development opportunities.

Summary

If you are detail-oriented, experienced in the credit control function, and confident in managing both customer relationships and team performance, this is an excellent opportunity to take the next step in your career within a well-established organisation.